Email is answered 24 hours a day, every day. Our phone line is open 08:00 to 18:00 UK time, every day of the week. Whichever route you choose below, your message is answered by our own team.
Have a question or feedback? Fill out the form below, and we'll get back to you as soon as possible.
Phone: +44 7988 028825 — 08:00 to 18:00 UK time, every day. Email: contact@prosoftwarekey.com — answered 24 hours a day.
PRO SOFTWARE KEY LTD · Company number 17229557, registered in England and Wales · Registered office: 128 City Road, London EC1V 2NX, United Kingdom. We trade online only, so the registered office is not a shop and there is nothing to collect there.
128 City Road, London EC1V 2NX, United Kingdom. Online only, not a shop.
Your licence key is emailed to you automatically as soon as your payment is confirmed, together with download links and step-by-step installation instructions. In normal conditions it arrives within a few minutes, and in almost every case within 30 minutes. If a payment needs an extra verification check first, the key is sent as soon as that clears.
Yes. We only sell genuine licence keys, and every key activates directly against the official activation servers operated by the software vendor.
Contact our support team. We answer email 24 hours a day, every day, and the phone line is open 08:00 - 18:00 UK time. We will first help you resolve the issue; if the key still cannot be activated, you will receive a free replacement key or a full refund in line with our Refund & Return Policy.
Two things are covered. If your key has not been activated, you can have a full refund within 30 days, for any reason, including simply changing your mind. If a key will not activate, our support team will fix it; if we cannot, you choose a free replacement or a full refund. Full details are on our Refund & Return Policy page.
Yes. You can reach us by email or support ticket at any hour - email is answered 24 hours a day, every day. Our phone line is open 08:00 - 18:00 UK time. We help with installation and activation at no extra cost.
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